REFUND POLICY
THANK YOU FOR SHOPPING AT DPPRINTS!


We offer a refund or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund or exchange of any kind.
Once an item has been received in normal condition it cannot be returned.
We can only offer you replacements at no additional cost if it falls under below criteria:
Items are faulty – damaged/broken or soiled upon arrival.
The print quality is blurry.
We sent the wrong item – size, style, color.
Parcels that are lost in transit (more than 14 days from the latest updated day in tracking link).

Eligibility for Refunds and Exchanges:
Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular priced items may be refunded. Sale items cannot be refunded.
Conditions :

You must contact us within 24 hours of receiving your item if your product is damaged or does not meet your needs.
Items must be back to us within 30 days since you received the original items.
If you have further inquiries, please contact us via : support@dpprints.com